Privacy Policy
Overview
The Balcony Co. is committed to protecting your personal information. This policy explains how we collect, use and store your data when you use our website or book a service with us.
What We Collect
When you book a clean or contact us, we collect your name, address, phone number and email address. This information is used solely to arrange and confirm your booking.
How We Use It
We use your details to confirm bookings, send receipts and follow up after your clean. We do not sell, share or pass your data to any third parties for marketing purposes.
Data Storage
Booking information is stored securely via Google Forms and WhatsApp Business. We retain your data only as long as necessary to complete your service and for accounting purposes.
Your Rights
You have the right to request access to, correction of, or deletion of your personal data at any time. To do so, contact us at thebalconycolondon@gmail.com.
Contact
For any privacy queries, email us at thebalconycolondon@gmail.com or WhatsApp 07404 255 080.